Timeline & Policies

Custom Order Timeline

Contact is made from customer detailing their wishes for a custom product.

We make a custom listing in our shop.

Payment is made.

An initial sketch is sent to the customer based on our discussion of their wishes, usually within a few days to a week.

Upon approval of the sketch we begin making the product.

Product is mailed and delivered, usually within 2-3 weeks of initial contact, unless other arrangements are made. 

Customer Order Policies
Custom orders require 2-3 weeks from conception to delivery.
There is a $25 rush charge on orders made any fewer than 2 weeks to required delivery date.
Because each order is custom made there are no returns. If you have any issue with your product please contact us and we will do whatever necessary to ensure your satisfaction.